Privacy

Privacy Policy

Last updated: 21/01/2026

We Know Video Pty Ltd (“We Know Video”, “we”, “us”, or “our”) respects your privacy and is committed to protecting any personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website weknowvideo.com.au (the “Website”).

Information We Collect

We only collect personal information that you voluntarily submit via our website enquiry forms.

This may include:

  • Your name
  • Your email address
  • Your phone number
  • Your company or organisation name
  • Any information you choose to include in your enquiry

We do not collect personal information automatically through browsing the Website.

How We Use Your Information

We use the personal information you submit solely to:

  • Respond to your enquiry
  • Communicate with you about our services
  • Provide information you have requested

We do not use your information for unrelated marketing purposes unless you explicitly consent.

Disclosure of Information

We do not sell, rent, or trade your personal information.

Your information may only be disclosed:

  • To trusted service providers who assist us in responding to enquiries or operating our business (such as email or hosting providers), and only where reasonably necessary
  • Where required or authorised by law

Data Storage and Security

We take reasonable steps to protect the personal information you submit from misuse, loss, unauthorised access, modification, or disclosure.

While we implement appropriate safeguards, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

We Know Video Pty Ltd
Email: hello@weknowvideo.com.au
Website: https://weknowvideo.com.au